
Zapata AI and Tech Mahindra Partner To Transform Customer Operations
CIOTechOutlook Team | Wednesday, 15 May 2024, 09:41 IST

The underlying focus will be on consolidating Tech Mahindra's telecommunications area mastery and Zapata AI’s cutting-edge generative AI technologies, trying to change telecom tasks with the possibility of re-shaping the business. Zapata's separated methodology to Modern Generative AI, with quantum-based calculations, time series information, continuous investigation at the edge, and a practical deployment methodology, means to open significant value for telcos across an expansive scope of strategic use cases.
“Accurately anticipating, predicting, and responding to service disruptions and high-traffic events, in addition to optimizing network and operations management, will help reduce a massive operating expense burden for telecom service providers,” said Christopher Savoie, CEO and co-founder of Zapata AI. “Tech Mahindra is recognized globally as a leading technology partner in the telecommunications industry, and we are proud to work alongside them to transform the operations of their customers. We look forward to continuing to demonstrate the power of our unique solutions, and to deepening our relationships with Tech Mahindra’s expansive network of global CSPs.”
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