Provana, a leading provider of tech-enabled services for the financial and receivables management sector, today announced its acquisition of Palinode, a recognized leader in credit dispute management solutions for financial institutions. This strategic move improves credit dispute investigation and resolution capabilities, delivering significant value to clients.

The acquisition will integrate Palinode’s flagship Sonnet platform with Provana’s comprehensive suite of tech-enabled services. Together, these combined capabilities will provide financial institutions with improved credit reporting workflows for processes such as e-OSCAR (ACDVs, AUDs, Notifications) and Direct Disputes, supported by advanced technology and expert-driven services. Clients will benefit from enhanced operational efficiency and improved compliance.

“Joining Provana marks an exciting path forward for the Sonnet platform,” said Joe Storey, President of Palinode.

“With Provana’s resources and visionary approach to integrating technology and services, we are well-positioned to deliver even greater value to our clients and drive continuous innovation in the industry.”

This acquisition underscores Provana’s commitment to expanding its leadership in the financial services sector and providing best-in-class solutions that help clients navigate regulatory complexities and thrive in a rapidly evolving industry.